Can I Exchange or Return my Kulani Kinis items?
Yes! We have return addresses in both Sydney Australia and in Los Angeles USA so you can mail it to your closest spot.
Please note: The shipping cost to return your item to Kulani Kinis for your exchange is at your own expense and we recommend using a postal service which allows tracking as we are not responsible for items lost in transit. Our prices include UK & Euro duties and taxes which are paid to your government - we cannot refund these should you choose to exchange or refund.
United Kingdom Orders
For orders with a value over £150 shipping will be FREE and sent with DHL International Express.
A flat rate of £5 will apply to orders with a value under £150.
We provide you with the ability to track your Kulani Kinis bikini on its journey.
Once we have received your order and payment has been made, the order will be sent the following business day. International orders can take anywhere from 2 - 5 business days to arrive from date of dispatch (shipping time varies per destination). Kulani Kinis will not assume responsibility for the theft or damage of a parcel once it has been sent. Should there be any issues with your parcel not arriving within the ordinary time frame described previously, please email us at firstname.lastname@example.org. Orders may require a signature on delivery.
Customs Duty & VAT
Please note customers may be required to pay sales tax, VAT, duty and/or customs charges on your purchase with Kulani Kinis. Please factor these into your purchase costs before submitting your order.
These are the responsibility of the customer and we suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Should you have any further questions for us relating to this please email us at email@example.com.
If you experience any difficulties while entering your shipping address during checkout, please email firstname.lastname@example.org with your name and full shipping address.
The shipping cost for orders is non refundable.